The website for Alyssa Millbrook is arbormentalhealth.com. We are committed to
protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR).
who visit our website, how we use that information, the conditions under which we may disclose
information to others with your consent and how we keep information secure.
to ensure that you’re happy with any changes. Any changes will be effective immediately upon
the posting of the revised policy. By using our website, you’re agreeing to be bound by this policy.
WHO ARE WE?
Alyssa Millbrook operates a private practice in Cambridge, England. She is a qualified Dramatherapist.
She is a full member of the British Association of Dramatherapists, registered with the Health and Care
Professions Council (HCPC), and insured by Psychologists Protection Society.
HOW DO WE COLLECT INFORMATION ABOUT YOU?
We obtain information about you when you use our website contact form, send us an email,
call us on the telephone, send us information through the post, fill out a form in our practice or
verbally give us information in our practice.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
Certain data is held in order to work safely and professionally. Three types of information may be collected:
LINKS TO OTHER WEBSITES
Information on website traffic
'Cookies' are small pieces of information sent by an organisation to your computer and
stored on your hard drive to allow that website to recognise you when you visit. While cookies collect statistical
data about your browsing actions and patterns, they do not identify you as an individual. This helps us to improve our
website and deliver a better more personalised web user experience.
None of the cookies we use collect your personal information and they can’t
be used to identify you
It is possible to switch off cookies by setting your browser preferences. For more
information on how to switch off cookies on your computer, visit our full cookies policy.
Turning cookies of may result in a loss of functionality when using our website.
Contact information if you make an inquiry
The personal information we collect might include your name, address, email address,
telephone number and other information that you consent to provide on our website contact form,
by phone, or email. This information is used to provide you with information and/or materials
that you have requested.
These may include information shared during assessment, therapy sessions, and
consultations about yourself or your child. This information may be collected verbally or in writing.
- Information may also be taken about relevant family or medical history, as well as details of an emergency contact.
- A signed consent form for therapy will also be taken at the first appointment.
Our website may contain links to other websites run by other organisations. This privacy
policy applies only to the Arbor Mental Health website‚ so we encourage you to read the privacy statements on
the other websites you visit. Alyssa Millbrook is not responsible for the privacy policies and practices of other sites even if you access
them using links from our website.
Embedded content from third-party websites also behaves as if the visitor has visited the other
website (YouTube, etc), including tracing your interaction with the embedded content if you have an account and are
logged in to that website.
In addition, if you linked to our website from a third-party website, Alyssa Millbrook is not
responsible for the privacy policies of that third-party site and recommends that you check the
All personal data collected during your appointments is kept confidential according to
the codes of practice and ethics of the Health and Care Professions Council and the British
Association of Dramatherapists. Personal information is not disclosed to any other third parties
except in the circumstances listed below.
Limits on confidentiality include:
- If a client poses a clear and imminent danger to themself or to someone else.
- If there is an indication of child abuse or abuse of a dependent adult.
- If a client requests and signs a release of information.
- If the court orders a release of information or if the client raises the issue of their own mental health via a lawsuit.
The confidentiality of the therapy and its limits will be discussed with the client at the first appointment
and will be included in the signed consent form.
From 25th May 2018, under the General Data Protection Regulations (GDPR) Alyssa
Millbrook is required by law to inform you as a client or potential about how your data is processed and kept safe.
Your referral form, including name, contact details, and signed consent, is kept in a locked
cabinet (if in paper form) or in a password-protected, encrypted folder on a password-protected
computer (if electronic). These are kept separate from your session notes.
If sending sensitive information by email, it is recommended that you use an encryption service
to ensure your security. FlowCrypt, for example, is a free browser extension compatible with most existing
email addresses regardless of provider.
In line with best practice guidelines, Alyssa regularly meets with a professional clinical supervisor.
Her supervisor will see your first name, but not your surname or any other identifying details.
This information will be retained for seven years per the professional insurer’s guidance; after this
time, they will be destroyed.
Session notes may include dates and times of attendance, and brief notes on important themes
from the session. These are anonymised and kept securely in a separate password-protected,
encrypted folder on my computer.
After the work has been discussed in supervision, any notes (or parts of notes) that are not
considered necessary to keep may be destroyed.
Current policy is to destroy session records three years after the conclusion of therapy. If
you would like them to be retained for a longer period, please discuss this with Alyssa.
Art works and creative material from the sessions are stored securely in a locked box
for the duration of therapy. It is standard practice for this material to be retained by the
therapist whilst treatment is ongoing, however, you may choose to take them
away with you at any agreed time.
Some creative material may be temporary (e.g. play-dough, sand tray) and will be
dismantled after a session. You may choose to photograph this material, and as such you are
responsible for the security of the content.
When our work together ends, you may take your works away. If you choose not to take them,
they will disposed of securely.
If you would like information about the data held on you, or any further information about this policy,
please feel free to contact firstname.lastname@example.org.